Welcome to
Velas Resorts

Welcome to Velas Resorts App, a new digital experience to keep a direct communication with your Personal Concierge to cater to your every need. You will also have access to relevant information about our hotels and resorts, in-suite amenities and activities, and ask for reservations at any of the restaurants, SE Spa and other services.

Just install it on your mobile device (Android or iOS) before your trip, and once you check-in, register your stay to enjoy a personalized experience.


Once in the property connect to Wi-Fi to discover:

  • Restaurant options and menus.
  • Information about our exclusive SE Spa.
  • Virtual tours and maps of the properties.
  • Special events and venues.
  • And even book a stay at any of our resorts.


Link your reservation to the App adding your suite number and last name, or scan the QR upon arrival, in order to:

  • Chat with your Personal Concierge.
  • Ask for reservations at restaurants, activities and events in the property.
  • Book your appointment at SE Spa.
  • Check Suite Service menu.
  • Receive reminders of activities and reservations.


The Velas Resorts App is available for use at:

Learn more
about our resorts

Visit our website
Call :
1 888 407 5792